Frequently Asked Questions

Quick answers about Partea for event organizers and attendees.

When purchasing a ticket make sure the email entered is correct as tickets are virtual and sent via email. Check spam folders. If you still cannot locate it contact support@partea.info, and our team will happily email your ticket to you.

The service is $1.80 + 5.4%, lower than the largest competitor. This includes credit card processing. At Partea we believe in transparency, so the only price attendees see is the final price. The service fee is not in place for donations.

Many of our event organizers have security concerns. If not listed, it will be emailed to attendees with tickets.

Partea allows event organizers to set refund policies for their events and they should list them in the description. Unless stated otherwise, in writing, tickets are non-refundable. In the event of an event cancellation, all tickets are automatically refunded. Chargebacks to non-refundable tickets may result in being banned from the platform.